A full system replacement or a panel upgrade takes a homeowner two or three quotes and a couple weeks to decide. Vela keeps chasing that estimate while you're out on the next job — so it lands on your calendar, not a competitor's.
Your crew is out doing the actual work all day — there's no realistic time to follow up on an estimate a second or third time. So the bigger jobs, the ones worth real follow-up, quietly go to whoever happened to circle back last. Vela handles that follow-up automatically, sounding genuinely like you or your office, not a bot.
An example walkthrough, start to finish.
A homeowner requests a quote for a full panel upgrade through your website. Vela captures it instantly and enrols them in the Home Services nurture sequence — no one on your crew has to stop and log it.
Within minutes, the first email in the sequence arrives — signed from you or your office, confirming what happens next. Not silence until someone has time to call.
They're comparing two other quotes — normal for a job this size. Vela keeps sending short, useful follow-ups. Every open and click nudges their score up automatically.
They revisit your pricing page twice in one day — a strong signal they're close to deciding. Their score crosses into hot, so Vela moves them to the hot sequence — and the next email is a short check-in: "Still deciding on the panel upgrade? Happy to lock in a date this week."
They reply "yes." The lead crosses into sales-ready — you get their full history: every quote detail, every page visited, exactly what they need.
You call already knowing the job. No re-explaining what they need — straight into locking in a date.
Real-time 0–100 scoring from actual behaviour — no manual tagging.
Consistent, personal-feeling sequences — cold to close.
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